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How To Increase Your Sales: Have Your Customers Sell For You

by Paul M Balzano  (guest blogger)

Happy customers make the salesNo matter what business you are in, having satisfied and happy customers affords you many benefits. Utilizing them as personal references is undoubtedly among the best proven sales techniques that will assist you sell more of your products or services. It’s crucial for everyone in sales to invest time with their customers to ensure they are deriving the full value and benefits they expected to get when they made their initial investment with your company. In so doing, you are likely to develop those satisfied customers into reference accounts which will help you to substantially increase your sales.

What does a reference account do for you? A top notch reference will spend time with your prospects explaining, and often demonstrating, the way you and your products solved their specific problem. They’re able to also explain the unique ways that their company implemented your products, the processes they followed, and also the resources they utilized for their project. They typically share what worked for them with their real-world situation. It will help your prospect to better realize and appreciate the way your solution can help them solve their problem.

Happy customers are glad to help. After you have invested some time and provided demonstrable value to your customers, they will likely reciprocate to not only help you, but they’ll also be proud of the way they solved their problem and will want to share their success by telling others both in and out of their company.

The effective use of references as part of your sales strategy will provide numerous benefits including:

A far more efficient and cheaper approach than traditional sales methods. Using positive referrals is certainly an invaluable tool that will help you boost your sales, particularly when compared to other more complex, time consuming, and expensive methods such as cold calling, product trials, or advertising.

Providing instant credibility for you and your company. Getting your prospect to speak to or meet with your reference account verifies the solution you are offering with real life and practical examples.

Validation of what has worked for others. Many companies have common problems and challenges. Your prospects will want to understand how others have addressed and solved the same issues in order to avoid reinventing the wheel.

Addressing your prospects internal purchasing requirements. Many organizations are required to meet with or speak to several other organizations that have implemented the same product or solution before they make a purchase, in order to mitigate their risk.

As you can see, by establishing your reference account base, you can substantially increase your future sales by leveraging your past successes with very effective referrals from your happy customers.

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About Me:  Kimberly Flores - Capturing the heart of the Adventure even if it is still in Dream Mode "Lets Make a Point To Leave This Place Better Than When We Came, One Life at a Time." Read more from this author


Kimberly Flores - Capturing the heart of the Adventure even if it is still in Dream Mode "Lets Make a Point To Leave This Place Better Than When We Came, One Life at a Time."

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